Call the practice
Share only the minimum general information needed to ask whether the patient and location may fit.
Professional referrals
A clear route into care at home.
For clinicians, discharge planners, case managers and care organizations exploring home-based primary care for an adult patient.
Call the practicePotential referral fit
Start with access, complexity and the home context.
A referral conversation may be appropriate for an adult who has difficulty reaching an office or whose care benefits from seeing the home context.
- Mobility or transportation barriers
- Several chronic conditions, medications or care teams to coordinate
- A transition home after hospitalization or rehabilitation
- Family or caregiver coordination needs
Clinical eligibility, location, coverage, availability and the appropriate visit type are confirmed individually by the practice.
Common referral partners
Hospital and rehabilitation teams, home-health and hospice teams, clinicians, social workers and case managers.
Referral process
Confirm the route before sending the packet.
Receive secure instructions
Confirm availability, coverage questions and the current secure destination for referral documents.
Send the authorized record
Use the approved secure route and include only information needed for clinical review and coordination.